ASKED QUESTIONS

  FREQUENTLY  

GENERAL QUESTIONS

  • Kindly see the step-by-step guide here or check it on: https://youtu.be/ZJduoL033e4

  • We currently accept Visa, MasterCard, American Express, Discover, Paypal, Apple Pay, and Afterpay. (Afterpay is only available for customers in the US) Please note that all orders are processed in US Dollar.

  • You can order with confidence from us as we guarantee that all our products are 100% authentic and are all sourced directly from the brands or their partner distributors.

  • For shipping related questions, kindly check Shipping page.

Confused on how to order? Here’s a step-by-step guide:

Korean Skincare Products

  • The “watch and wait” method

    This at-home test allows you to understand your skin type by observing how your skin behaves after cleansing.

    To start, wash your face with a gentle cleanser, then gently pat it dry.

    Wait 30 minutes.

    -If your skin appears shiny throughout, you likely have oily skin.

    -If it feels tight and is flaky or scaly, you likely have dry skin.

    -If the shine is only in your T-zone, you probably have combination skin.

    -If your skin feels hydrated and comfortable, but not oily, you likely have normal skin.

  • Some products have the expiration date printed while others have the manufacturing date printed. JMost of Korean products only has a Manufactured Date, and the date is usually followed by the word "제조" which means "manufacture", 까지 means "good until", 만료 means “expiry" If you have any concern feel free to contact us.

  • We do not provide refunds or product returns in cases where a product you bought from us produced an allergic reaction. To help buyers identify any delicate or problematic elements, the product's ingredients are listed on the product page. Before making a purchase, we strongly advise consumers to thoroughly check any product information or listed components because various skin types and skin problems may respond differently to our skin care products. Customers can also search the websites of the company for more detailed product information.

GLOSSYBLOSSOM NAIL GEL STRIPS

  • - Wash your hands with soap & water. Pat your hands completely dry making sure there is no hints of water and oil in yours nails for maximum efficiency of adhesive from the nail gel strips.

  • - No. Not at all! No top or base coat is necessary, as our nails adhere best to bare nails!

  • - Sure you can feel free to reposition the strips as you see fit.

  • - If the nail gel strips are way too big for you nails, just go ahead and trim down your strips that are too big. Make sure to make them fit them correctly so there is no overlap on the skin along the sides or cuticle line, as there may be lifting and wrinkling which are caused by having them too wide for your nail.

    The material is likely bunching up instead of being stretched out across the width of the nail bed. Try sizing down! Also, please make sure you are not using back-and-forth motions when filing.

  • - For minimal nail damage, keep a nail polish remover close by. Trust us, it makes the whole process so much easier. Dip your removing stick with the remover before anything else. Using the stick, push away the gel starting from the edge all the way to the cuticle. 

    If you notice that the removing stick is starting to dry, just soak it again with polish remover. Repeat until you’re satisfied. 

    We told you, it’s THAT easy!

  • You can visit our GlossyBlossom Nail Gel Strips page here for the step by step guide.

ADORABLE WATER-BASED NAIL POLISH

  • - Yes. This Eco-Friendly Vegan Nail Polish only contains safe non irritating ingredients, formulated with Celery Seed Extract to help strengthen the nail. This is also a Vegan nail polish that was Dermatologically Tested by conducting it directly on the skin, not the nail tips. The Korean First Vegan Nail brand certified by British Vegan Society.

  • - The Pluchke Adorable Water-Based Nail polish comes with 2 different colored nail polish plus a top coat.

  • - This quick to dry nail polish does not don’t require a UV lamp, but it would definitely help if you do.

  • - You are free to move around after 3 minutes of drying. But it will continue to dry after that & take about 2 hours for it to completely harden.

  • - Don’t be shy with the use of the product. Brush mark will remain if applied thinly like ordinary nail polish. So go ahead and apply slightly thicker.

  • You can visit our Adorable Water-based Nail Polish page here for the step by step guide.