Effective Date: May 27, 2021

Thanks for visiting OoshTush! This privacy policy describes the personal information that we, OoshTush, Inc., and our subsidiaries (collectively, “OoshTush,” “we,” “us” and “our”) collect about you, why we collect it, how we use it, and when we share it with third parties or unaffiliated service providers.

This privacy policy covers our website ooshtush.com (the “Site”) and our associated services and mobile applications. Our policy also describes the choices you can make about how we collect and use your information.

OUR POLICY

1. Personal information we collect

We collect personal information directly from you. The types of information we may collect include your name, email address, postal address, phone number, credit card or other payment information, age, location, and any other information you choose to provide. We also collect information from you automatically, including:

Transactional Information: When you make a purchase or return, we collect information about the transaction, such as product detail, purchase price, and date of the transaction.

Log Information: We collect information related to your access to and use of our website, including the type of browser you use, access times, pages viewed, your IP address, and the page you viewed before navigating to our website.

Device Information: We collect information about the computer or mobile device you use to access our website, including the hardware model, operating system and version, unique device identifiers, and mobile network information.

Location Information: We may derive the approximate location of your device from your IP address. We may also collect geolocation information from your device in accordance with your device settings.

Payment Information: When you make a purchase we may collect identifiers such as your full name and billing address in connection with your purchase. Our store is hosted on Squarespace Inc, a third-party services provider. After you place an order on our website you will need to make payment for the goods or services you have ordered.  We share your personal information with third parties which process payment card transactions on our behalf. Our third-party payment processors collect, use and process your information, including payment information, in accordance with their privacy policies. You can access their privacy policies via their own website

Information Collected by Cookies and Similar Tracking Technologies: We may use tracking tools like browser cookies, flash cookies, pixels, and web beacons. Please see “How do we use browser and mobile-based cookies and other tracking technologies?” for more information.

2. How we collect personal information

We collect information directly from you including:

If you register an account with us In connection with an online purchase

If you upload or share a photo or other digital content through one of our websites, or share content linking to any of our social media platforms

If you participate in a contest, or promotion

If you return a product

If you contact us via e-mail or through our customer service

We may use tracking tools like browser cookies, flash cookies, pixels, and web beacons to collect information from you. Please see “How do we use browser and mobile-based cookies and other tracking technologies?” for more information.

3. How we use your personal information

We may use your personal information in the following ways:

To provide, maintain and improve our products and services

To fulfill your order, including to send you emails to confirm your purchase, and provide you with updates with respect to your order status and shipment, to provide you with related customer service in order to manage our contractual relationship with you, as necessary, to comply with our legal obligations.

To communicate with you and to send you information by email, postal mail, telephone, text message, or other means about our products, services, and rewards and promotions, unless you have directed us not to contact you

To administer our promotions and our rewards scheme

To help us better understand your shopping needs and preferences and provide consistent, personalized services and experiences across our products

To help us address problems with and improve our website design, products and services

To enhance your shopping experience

To analyze trends and statistics, audits, develop new products, enhance our website, improve the Services, identifying usage trends for our website and determining the effectiveness of promotional campaigns

To protect the security or integrity of our website and the Services, including to perform security analyses to verify that the Services are working properly and have not been compromised based on our legitimate interests

For internal and operational use, such as to enable the website to function

For other purposes when in identified or aggregate form

4. How we share your personal information

All personal information we collect about you may be shared with our subsidiary companies.

We may also share personal information about you with unaffiliated service providers for purposes of providing services to us. These may include providers of services such as website hosting, data analytics, payment processing, order fulfillment, information technology and related infrastructure provisions, auditing and other services.

When you complete a purchase, we share personal information about you and your purchase with our third party payment providers for the purpose of processing your transaction, including credit card authorization (or other payment information), and order processing and fulfillment.

We may share personal information about you to comply with applicable law and regulations (including laws outside of your country of residence) including law enforcement.

In the event of a sale or merger of any of our businesses, our customers’ personal information and other information we have collected as described in this privacy policy may be among the transferred business assets and may be shared with, for example third party acquirers and their advisers.

We may also share aggregated or de-identified information that cannot reasonably be used to identify you.

5. Third Party Links

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for the content or accuracy of third party websites, or for any other materials, products, or services of third parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

6. How we protect your personal information

We follow industry best practices and take reasonable precautions to provide you with a safe and convenient shopping experience. We have in place physical and electronic safeguards to help protect the security and privacy of your personal information.

7. Your rights and choices

We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information, such as information about special offers, from us or our subsidiary companies, you can let us know by contacting our customer service as described in the section entitled, “How to contact us” below.

You can review and change certain personal information related to your us website and  the Services (such as your name and contact information) by signing in to your account or by contacting us as described in the section entitled, “How to contact us” below.

8. How we retain your personal information

We retain personal information for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law. 

The criteria used to determine our retention periods include: 

The length of time we have an ongoing relationship with you and provide the Services to you (for example, for as long as you have an account with us or make purchases on our website);

Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or

Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations). 

9. How do we use cookies and other tracking technologies?

Our websites use the cookies and other tracking technologies to help enable you to shop on our websites and may be used in a variety of ways to enhance or personalize your online browsing and shopping experience. Cookies, pixel tags, and other tracking technologies help us better understand your shopping needs and preferences tell us which parts of our website you have visited and facilitate and measure the effectiveness of our advertisements, and provide consistent and personalized services and experiences.

You can set your browser not to accept cookies or to notify you when you are sent a cookie, giving you the opportunity to decide whether or not to accept it. If you do not accept cookies, however, you may not be able to access your account information or make purchases on our websites.

10. California Residents

If you reside in California, please read this section for additional disclosures about how we collect, use, and disclose information about you and your rights under the California Consumer Privacy Act (or “CCPA”) (California Civil Code Section 1798.100 et seq.).

California law requires us to disclose certain information regarding the personal information we collect. The following is a list of all categories of personal information which Squarespace collects, or has collected, from California Residents, in the twelve (12) months prior to the effective date of this Privacy Policy:

Identifiers, such as your name and email address.

Commercial information, such as transaction data.

Financial data, such as partial payment information we receive from our payment processor.

Internet or other network or device activity, such as browsing history.

Location information, such as general information inferred from an IP address.

Sensory information, such as recordings of support calls.

Other information that identifies or can be reasonably associated with you.

Sale of Personal Information: California law requires that we provide transparency about personal information we “sell” which, for the purposes of the CCPA, means scenarios in which we have shared personal information with partners or third parties in exchange for valuable consideration. In the preceding 12 months we have not sold personal information about you such as your name, email address, phone number of postal address.

12. Your rights and choices

Access: California consumers have the right to request access to the specific pieces of personal information we have collected about them in the last 12 months. They may also request the categories of personal information we have collected about them, the categories of sources of such collection, the business or commercial purpose for collecting or selling personal information, the categories of third parties with whom we share and sell their personal information, the categories of personal information we have disclosed and sold about them in the preceding 12 months and the business purposes for such sales, and the categories of third parties to whom we sold personal information in the preceding 12 months and the business purposes for such sales.

Deletion: California consumers have the right to request deletion of their personal information (subject to certain exceptions).

Opt Out of Sale: California consumers have the right to opt out of the sale of their personal information. We do not sell personal information for the commercial purposes of advertising.

Nondiscrimination: California consumers have the right not be discriminated against for exercising any of their CCPA rights.

If you are a California resident, you may exercise your rights under the CCPA by emailing hello@ooshtush.com. You may also login to your account to access and correct your account information at any time.

When you exercise your rights, to confirm your request and ensure we respect your privacy and security, we will prompt you to verify your identify by confirming your name, e-mail address, or phone number (or other identifiable information).

13. Updates to this Privacy Policy

We’ll update this Privacy Policy from time to time to reflect changes in technology, law, our business operations or any other reason we determine is necessary or appropriate. When we make changes, we’ll update the “Effective Date” at the top of the Privacy Policy and post it on our sites. If we make material changes to it or the ways we process personal information, we’ll notify you (by, for example, prominently posting a notice of the changes on our sites before they take effect or directly sending you a notification).

14. How to contact us

For questions about our privacy policy, to make choices about receiving promotional communications, to register a complaint or to update your personal information you can contact us by email at tush@ooshtush.com.